A complete source for commercial interiors, furniture, flooring, design and installation services
Interview Q&A
How long have you been in business?
We have been family owned for over 25 years.
What is your primary product or service?
We specialize in commercial interiors, furniture and flooring services for Western Carolina and Eastern Tennessee.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Since my mother started the business, I was able to help from the start. Each summer, for the first 3 years of the business, I would go door to door handing out catalogs to businesses and trying to generate business. I helped deliver and install and watched and learned from my mother and father on the details of business. After graduating from college my parents were moving from the area and asked if I would be interesting in continuing in the business. I graduated on a Monday and found myself sitting in a chair the next Monday trying to figure out the next steps and future for the business. I knew that I really enjoyed interacting with people and helping them find satisfaction in their choices. I worked hard to learn to be a professional in our industry while focusing on excellence in service and products. My education in business management greatly helped me as I started and grew PBI. I found by surrounding myself with great people with common vision we could accomplish anything we strived for. I was blessed to have my sister join me several years into this process and we have worked as a team to make PBI what it is today.
How do you differentiate yourself from other businesses in your category and area?
We are a truly local business for those in the Asheville,NC area.
How many locations do you have and do you have plans to expand?
We have 2 locations one in Asheville, NC and a satellite office in Johnson City, TN. With no plans on expanding.
Provide detailed directions to your location
Our Asheville showroom and offices are conveniently located near Biltmore Village, off of exit 51 of Interstate 40.
To get to PBI’s Asheville location from I-26, you will need to get on I-40 East.
From I-40 (either East or West), you will take exit 51 (for Sweeten Creek Road, US-25A).
At the bottom of either ramp, you will make a right onto Sweeten Creek Road (also US-25A).
You will drive approximately 1/2 mile and make a right onto Sweeten Creek Crossing, which is just before our brick and stucco sign that lists PBI, with neighboring businesses Read’s Uniforms and Seacoast Church.
This driveway will take you over the small creek and then to the left into our parking lot, which is not visible from the main road due to its location behind our building.
Handicapped parking is the only parking available in the lot you see from the main road.The actual location is a large red brick building with flat black awnings over the large windows.
As long as you keep in mind that you can’t see our parking lot from the main road, you can’t miss us!
What type of payments do you accept?
All Major Credit Cards, Check and Cash
Which areas do you service?
We provide service for government intities, healthcare facilities, universities, and small businesses.
Who owns your company or runs daily operations?
Darla Pinkerton and Daren Pinkerton (brother and sister team)
What are your hours of operation?
Our Asheville location is open by appointment Monday - Thursday 8:00-5:00. Friday until 4:00.
What is the best compliment anyone can give you?
That we think of others before ourselves!
What is your favorite quote or Bible verse?
Be Still and know that I am God
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